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For any question, do not hesitate to contact us via email, telephone, SKYPE , or by filling the following form. We will be happy to assist you.


Check in 3pm. If you come earlier just ask the reception. If the room is ready we will happily give it to you. If not use our luggage room. Check out 12am. If you want to stay longer check the availability with our staff.

No. The entire hotel is NON-smoking, so smoking is not permitted in the entire establishment.

Bilbao Airport is 5,3km away. Vitoria Airport 44,6 km. Santander Airport: 75km.

The hotel has a private parking that is located about 200 meters on the other side of the river. It is recommended to go through reception to pick up the access control and the map indicating how to get there.

Breakfast is served from Monday to Friday (non-holidays) from 07:00 to 11:00 and Saturdays Sundays and holidays, from 08:00 to 11:00.

Yes, we will be happy to have your pet with us. The cost per night is 20€ and it is necessary to make the request before the day of arrival.