What is a cookie?
This website uses cookies and/or similar technologies that store and retrieve information when you browse. In general, these technologies can be used for a variety of purposes, such as, for example, recognising you as a user, obtaining information about your browsing habits or personalising the way in which content is displayed. The specific uses we make of these technologies are described below.
Who uses cookie information?
- Company name: Byou Hotels, S.A.
- Tax ID: A95883344
- Address: C/ Ribera 13, 48005 Bilbao (Bizkaia)
Byou Hotels S.A. is a business group dedicated to the operation, management and marketing of hotels, which includes (Tayko Bilbao, S.L., Tayko Sevilla, S.L., Restaurante Ola Bilbao, S.L.) hereinafter referred to as “Tayko Hotels”.
What types of cookies are there?
Cookies can be classified, by virtue of their own characteristics, into various categories.
- Depending on the entity managing it:
- Own cookies: These are those that are sent to your computer and are managed exclusively by us for the better functioning of the website.
- Third-party cookies: These are cookies that are sent to your computer and are not managed by us but by a third party.
- Depending on the length of time they remain activated:
- Session cookies: This type of cookie collects and stores data only while the user accesses the website.
- Persistent cookies: With this type of cookie, data remains stored and can be accessed and processed for the period defined by the party responsible for the cookie, which can range from a few minutes to several years.
- Depending on the purpose:
- Technical cookies: These are necessary for the operation of the website and allow, among other functions, traffic control, session identification or access to restricted areas.
- Personalisation cookies: These allow information to be remembered so that the user can access the service with certain characteristics, such as language or regional configuration.
- Analytical cookies: These allow us to analyse user behaviour on the website in order to measure activity and improve the services offered.
- Advertising cookies: These allow the website's advertising spaces to be managed as efficiently as possible.
- Behavioural advertising cookies: These collect information about the user's browsing habits in order to display personalised advertising based on their profile.
What kind of cookies does this website use?
The specific cookies used on this website are specified below:
| Name | Type (technical, customisation, analytical or advertising) | Duration | Purpose | Own/Third party *Identification of the third party (link to third party's Cookie Policy) | |
| Advertising | Approx. 3 months (until 2026.08-17) | Identifying the browser to measure and optimise advertising campaigns | Third parties | |
| _ga | Analysis | 2 years (until 2027-06-23) | Distinguishing unique users and measuring web behaviour | Third parties | |
| _ga_42E42EKGX8M0H | Analysis | 2 years (until 2027-06-23) | Maintain session status and events in Google Analytics4 | Third parties | |
| _ga_4PSBVVNPYY0 | Analysis | 2 years (until 23/06/2027) | Store and distinguish specific sessions/events within Google Analytics 4 (add-on property or cart flow) | Third parties | |
| _gcl_au | Advertising | 3 months approx. (until 2026-08-17) | Ad conversion measurement (Google Ads / conversion linker) | Third parties | |
| moove_gdpr_popup | Technique / consent | ~1 year (until 2027-05-19) | Save user cookie consent preferences | Own | |
| SESSION | Technique | Session | Maintain the user's session during the checkout process, allowing the transaction to continue without losing data. | Third parties. Payment gateway provider (domain: checkout.prd-eu-west3-c.epgint.com / EPG Checkout) |
This table may be updated according to the cookies used at any given time. We recommend that you consult our Cookies Policy from time to time.
Are data transferred to third countries?
You can find out about the transfers to third countries that, where applicable, are made by the third parties identified in this cookie policy in their corresponding policies (see the links provided in the table above, in the section on third-party cookies).
How to disable and block cookies?
Please note that, in any case, you can disable or block cookies by activating the settings on your browser, allowing you to refuse the installation of all or some of the cookies. If you do not allow the installation of cookies, you may not be able to access some of the functionalities of this website and, therefore, your experience as a user of the website may be less satisfactory.
You can allow, block or delete the cookies installed on your computer by configuring the options of the browser installed on your computer. For more information on how to adjust your cookie settings in the following browsers, we refer you to the relevant link:
What rights do you have over the personal data provided?
- Access, rectification, opposition, erasure, restriction of processing, data portability and the right not to be subject to automated decisions, including profiling.
- You may exercise these rights at any time by sending a request to the data controller, providing proof of your identity and using the contact details indicated above.
- You also have the right to lodge a complaint with the Spanish Data Protection Agency if you consider that the processing of your data does not comply with the regulations in force.
You may exercise these rights at any time by writing to the data controller at the above address, providing proof of your identity.
In addition, you may lodge a complaint with the supervisory authority, in this case the Spanish Data Protection Agency, if you consider that the processing of personal data is in breach of the applicable law.